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Privacy notice

Terms & Conditions

THE FOLLOWING INFORMATION IS PROVIDED BY (MVP BASKETBALL STORE SDN BHD) TO ENABLE OUR ONLINE VISITORS TO BE FULLY INFORMED OF OUR TERMS. BY VISITING WWW.MVPBASKETBALLSTORE.COM , YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN TERMS.  
  
– PRIVACY POLICY 
ALL THE PERSONAL INFORMATIONS OF OUR CUSTOMERS ARE COLLECTED IN SEVERAL WAYS AND KEPT STRICTLY CONFIDENTIAL. BY DOING PURCHASE AND CONTACTING OUR PERSONNEL, YOU ARE CONSENTING TO THE COLLECTION OF YOUR DATA. 
  
– ORDERS 
GOODS SOLD ARE NOT REFUNDABLE. ALL ORDERS ARE SUBJECT TO E-MAIL CONFIRMATION BY US. PLEASE NOTE THAT THE PRODUCTS DISPLAYED ON THE SITE MAY BE OUT-OF-STOCK OR DISCONTINUED, AND AVAILABILITY IS NOT GUARANTEED. PLEASE NOTE THAT WHILE WE HAVE TRIED TO ACCURATELY DISPLAY THE COLORS OF PRODUCTS, THE ACTUAL COLORS YOU SEE WILL DEPEND ON YOUR MONITOR AND MAY NOT BE ACCURATE. 
  
– PRODUCTS AVAILABILITY
ALTHOUGH AVAILABILITY MAY BE INDICATED ON THE SITE, WE CANNOT GUARANTEE PRODUCT AVAILABILITY AND PRODUCTS, NONETHELESS, MAY NOT BE AVAILABLE FOR IMMEDIATE DELIVERY. WE RESERVE THE RIGHT, WITHOUT LIABILITY OR PRIOR NOTICE, TO REVISE, DISCONTINUE, OR CEASE TO MAKE AVAILABLE ANY OR ALL PRODUCTS OR TO CANCEL ANY ORDER. IF THERE IS ANY REVISION, DISCONTINUANCE, OR CESSATION, WE MAY, IN OUR DISCRETION, SHIP PRODUCTS WHICH HAVE SUBSTANTIALLY SIMILAR FUNCTIONALITY AND SPECIFICATIONS TO THE PRODUCTS ORDERED OR CANCEL YOUR ORDER.


– INACURRACY DISCLAIMER
FROM TIME TO TIME THERE MAY BE INFORMATION ON WWW.MVPBASKETBALLSTORE.COM THAT CONTAINS TYPOGRAPHICAL ERRORS, INACCURACIES, OR OMISSIONS THAT MAY RELATE TO PRODUCT DESCRIPTIONS, PRICING, AND AVAILABILITY. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE (INCLUDING AFTER YOU HAVE SUBMITTED YOUR ORDER).  
  
– PAYMENT 
PAYMENT CAN BE MADE ONLINE THROUGH PAYPAL. FOR OTHER METHOD SUCH AS BANK IN AND BANK TO BANK TRANSFER PLEASE EMAIL US AT SUPPORT@MVPBASKETBALLSTORE.COM.
  
– PRICES 
PRICES ARE IN MALAYSIAN RINGGIT (MYR). PRICES MAY CHANGE WITHOUT NOTICE FROM TIME TO TIME.  
  
– SHIPPING COSTS  
YOU ARE RESPONSIBLE FOR THE SHIPPING COSTS ASSOCIATED WITH THE DELIVERY OF THE PRODUCTS YOU PURCHASE ON OUR SITE AS SPECIFIED ON YOUR ORDER CONFIRMATION. FREE SHIPPING AVAILABLE FOR PURCHASE OF NON-PROMOTIONAL PRODUCTS.  
   
PLEASE ALLOW 1-3 BUSINESS DAYS OF SHIPPING & HANDLING, AND  ANOTHER 1-3 BUSINESS DAYS FOR DELIVERY ONCE ITEM IS SHIPPED OUT. 
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– RETURNS AND REFUNDS  
ALL SALES ARE FINAL. RETURNS ARE OFFERED ONLY FOR DAMAGED OR DEFECTIVE ITEMS. WE MUST BE ALERTED OF THE DAMAGES WITHIN 5 DAYS OF RECEIVING THE ITEM. DAMAGED OR DEFECTIVE ITEMS MUST BE UNWORN AND UNWASHED. IF YOU RECEIVE AN ITEM THAT IS DAMAGED OR DEFECTIVE, PLEASE TAKE A PICTURE OF THE DAMAGES AND EMAIL US WITHIN 3 DAYS OF RECEIPT AT ADMIN@MVPBASKETBALLSTORE.COM .

WHEN WE RECEIVE YOUR EMAIL, WE WILL INVESTIGATE THE ISSUE AND ONCE RESOLVED WIL SEND YOU A RETURN LABEL VIA EMAIL. ONCE THE ITEM IS RECEIVED, WE WILL SHIP THE SAME ITEM IN EXCHANGE OR ISSUE A REFUND IF YOU PREFER. IF YOU WOULD RATHER RECEIVE A REFUND, PLEASE INCLUDE THAT REQUEST IN THE EMAIL THAT YOU SEND US.

AT THIS TIME, MVP BASKETBALL STORE DOES NOT PROCESS EXCHANGES OR RETURNS FOR ANY OTHER REASONS. ONLY RETURNS FOR DAMAGED OR DEFECTIVE ITEMS WILL BE AUTHORIZED.

*ALL JORDAN RETRO AND ITEMS LISTED "QS" / LIMITED / PROMOTION ARE STRICTLY NON-EXCHANGABLE, NON-RETURNABLE & NON-REFUNDABLE.